At Isabel Journey, your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services. By accessing or using our website, you agree to the practices described in this policy.
Information We Collect
We collect personal information you provide directly to us, such as your name, email address, phone number, shipping address, and any other information you voluntarily submit when you place an order, subscribe to updates, or contact us.
We also collect certain non-personal information automatically when you visit our website, such as your IP address, browser type, and browsing behavior, to help us improve our services.
How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you about your purchases and inquiries
Send you promotional emails and updates (if you opt in)
Improve our website and customer experience
Ensure the security and integrity of our services
Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted third-party service providers who assist in operating our website, fulfilling orders, or conducting our business, so long as those parties agree to keep this information confidential.
We may also disclose your information if required by law or in response to legal requests, or to protect our rights and property.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can modify your browser settings to manage or block cookies, though some features of the site may not function properly without them.
Opt-Out Instructions
You may opt out of receiving promotional emails from us at any time by clicking the “unsubscribe” link at the bottom of any marketing email or by contacting us at [email protected]. Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages regarding your purchases.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have the right to access, correct, update, or request deletion of your personal data. To make such a request, please contact us at [email protected].
International Users
As a company that operates worldwide, your information may be stored and processed in any country where we or our service providers operate. By using our services, you consent to the transfer of your information to countries outside of your residence, which may have different data protection rules.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: [email protected]